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The airport is installing devices to measure the quality of service

500 devices in 33 airports

Andaluz TV News
It’s a matter of getting a feedback from passengers & users of the services with the aim to improve everything.

The devices ‘HappyOrNot’ are being located in security filters, baggage collection lounges & toilets, amongst other places.

This initiative is being implanted in 33 airports with more than 500 devices.

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